Verbal and non-verbal means of business communication

This paper will explore the different means of communication used in business. In doing so, we will discuss the different channels through which communication can take place, as well as the different types of communication that can be used. We will also explore the different purposes that communication serves in business.

One of the most important aspects of communication in business is the channel through which it takes place. The three most common channels of communication in business are verbal, written, and non-verbal. Verbal communication is the most common form of communication in business, and it refers to any form of communication that takes place using spoken words. This includes face-to-face conversation, telephone calls, video conferencing, and any other form of communication that relies on spoken words. Written communications include email, memos, letters, and any other form of communication that relies on written words. Non-verbal communication includes body language, facial expressions, and tone of voice.

The different types of communication that can be used in business include formal and informal communication. Formal communication is typically used for more important or serious messages, such as announcements or policy changes. It is often more carefully planned and structured than informal communication. Informal communication is typically used for less important or serious messages, and it is often more spontaneous and unstructured. It can include things like small talk, gossip, jokes, and rumors.

The different purposes that communication serves in business include providing information, building relationships, making decisions, and solving problems. Communication is the process of exchanging information, and it is essential for businesses to be able to share information with each other in order to function properly. Communication also plays an important role in building and maintaining relationships. Strong relationships between employees, customers, and suppliers are essential for businesses to be successful. Communication is also used to make decisions, such as what product to develop or what price to charge for a product. Finally, communication is often used to solve problems that arise within businesses.