The Impact of Supply Chain Management Practices on the Overall Performance of the organization

This research paper explores the impact of supply chain management practices on the overall performance of the organization. In order to achieve this, a case study was conducted on two manufacturing companies in Thailand. The results showed that there is a positive relationship between supply chain management practices and organizational performance. The study also found that supplier relationship management and customer relationship management are the most important dimensions of supply chain management that impact organizational performance.

This research paper provides insights into the impact of supply chain management practices on organizational performance. The findings of this study can be used by managers in order to improve the overall performance of their organizations.

Supply chain management has emerged as a critical issue for organizations in today’s global economy. In order to survive and compete in this rapidly changing environment, organizations must be able to manage their supply chains effectively. Supply chain management is a process that encompasses the planning and coordination of all activities involved in the procurement, production, and distribution of goods and services (Chopra & Meindl, 2001).

The globalization of markets and the increasing complexity of supply chains have made it necessary for organizations to adopt more effective supply chain management practices. A number of studies have been conducted on the impact of supply chain management on organizational performance. The findings of these studies suggest that there is a positive relationship between supply chain management and organization performance (Godes et al., 2003; Handfield et al., 1999; Vachon & Klassen, 2002).

Supply chain management has a number of dimensions, which include supplier relationship management, customer relationship management, inventory management, and transportation management. The findings of this study suggest that supplier relationship management and customer relationship management are the most important dimensions of supply chain management that impact organizational performance.

Supplier relationship management is concerned with the development and maintenance of relationships with suppliers. It includes activities such as supplier selection, supplier evaluation, and contract negotiation. Customer relationship management is concerned with the development and maintenance of relationships with customers. It includes activities such as customer segmentation, customer profiling, and customer retention.

The findings of this study suggest that supply chain management practices have a positive impact on organizational performance. Organizations that adopt effective supply chain management practices are likely to experience improved financial performance, operational performance, and market performance.