Internal business communication vs. external business communication

This paper discusses communication in business organizations. It distinguishes between internal and external communication and analyzes their differences.

Internal business communication refers to the communication that takes place within the organization among employees, managers, and other members of the organization. This type of communication is important for the functioning of the organization as it helps in coordination and collaboration among employees. External business communication, on the other hand, refers to the communication that takes place between the organization and its stakeholders such as customers, suppliers, shareholders, etc. This type of communication is important for creating and maintaining relationships with these stakeholders.

The main difference between internal and external business communication is that internal business communication is primarily concerned with coordinating activities within the organization while external business communication is primarily concerned with creating and maintaining relationships with stakeholders. Another significant difference is that internal business communication is typically more formal than external business communication.

Both internal and external business communication are important for the successful functioning of organizations. Organizations should ensure that both types of communication are given due importance and are given the attention they deserve.